Terms of Service

1. Acceptance of Terms

By accessing our website, making a reservation, placing an order, or dining at our restaurant, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Use of Our Website

Eligibility

You must be at least 18 years old to place orders online or make reservations through our website. If you are under 18, you may use our services only with the involvement and consent of a parent or guardian.

Account Registration

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

Prohibited Uses

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our website or services
• Transmit any viruses, malware, or harmful code
• Use automated systems to access our website without permission
• Impersonate any person or entity

3. Online Ordering

Order Placement

When you place an order through our website:

• You agree to provide accurate order information
• All orders are subject to availability
• We reserve the right to refuse or cancel any order
• Prices are subject to change without notice
• You are responsible for ensuring delivery address is correct

Payment

Payment must be made at the time of order placement. We accept major credit cards and other payment methods as indicated on our website. All payments are processed securely through third-party payment processors. We do not store your full payment card information.

Order Modifications and Cancellations

You may modify or cancel your order within a reasonable time after placement, subject to our order preparation schedule. Once your order is being prepared, modifications or cancellations may not be possible. Contact us immediately if you need to change or cancel your order.

Delivery and Pickup

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party delivery services or circumstances beyond our control. For pickup orders, you are responsible for collecting your order within the specified time window.

4. Reservations

When you make a reservation:

• Reservations are subject to availability
• We reserve the right to hold your table for up to 15 minutes past your reservation time
• Large party reservations may require a deposit or special arrangements
• Please notify us as soon as possible if you need to cancel or modify your reservation
• Repeated no-shows may result in restrictions on future reservations

5. Refunds and Returns

Due to the nature of food service:

• All sales are final once food has been prepared
• Refunds or replacements may be provided at our discretion for quality issues
• Contact us within 24 hours if you experience any issues with your order
• We will work with you to resolve any legitimate concerns

6. Dietary Restrictions and Allergies

While we strive to accommodate dietary restrictions and allergies:

• Please inform us of any allergies or dietary restrictions when placing your order or making a reservation
• We cannot guarantee that our kitchen is completely free of allergens
• Cross-contamination may occur despite our best efforts
• You assume responsibility for any adverse reactions if you fail to inform us of allergies

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Bombay to Kathmandu or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability for any claims shall not exceed the amount you paid for the specific order or service
• We are not responsible for delays or failures due to circumstances beyond our control
• We do not guarantee that our website will be error-free or continuously available

9. Indemnification

You agree to indemnify and hold harmless Bombay to Kathmandu, its owners, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, for any reason, including violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Travis County, Texas.

13. Contact Information

If you have any questions about these Terms, please contact us: